MONOPOLY GO CITY and its affiliates (collectively, the “Company”) respect your privacy and recognize the importance of protecting your personal information. This Privacy Policy outlines how the Company collects, stores, and uses the personal information you provide through our website and via telephone or email communications. It also describes the choices available to you regarding the use of your personal information and the steps you can take to access, correct, or delete this information.

Consent

By continuing to use MONOPOLY GO CITY, you agree to the Company’s Privacy Policy and consent to our collection and use of your personal information. This policy is complete and exclusive. We reserve the right to update this Privacy Policy at any time. We encourage you to review this page frequently to stay informed of any changes. If you have any questions after reviewing this Privacy Policy, please contact us using the information provided on the “Contact Us” page.

Information Collection and Use

Personal Information

“Personal Information” refers to data that can identify you as a specific individual, such as your name, address, phone number, email address, or other contact details. On all Company websites that collect personal information, we specify the information needed to provide you with the requested product, service, or feature. When you contact us, register, use our products and services, place orders, visit our website or partner websites, or participate in promotions and sweepstakes, we collect personal information.

Registration

When you register on our website, you will need to fill out an online registration form, create a username and password, and provide personal information, which may include your name, billing and shipping addresses, phone number, email address, credit card number, and expiration date. We require this information to offer targeted products and services and ensure smooth order processing.

Promotions, Contests, and Sweepstakes

MONOPOLY GO CITY may occasionally offer promotions, contests, or sweepstakes. Participation is voluntary and will require registration and the provision of certain personal information. The information collected usually includes your contact details, such as your name, shipping address, email address, and phone number. We use this information to notify winners and award prizes. You may also opt-in to receive other relevant communications from us.

What Data Is Collected

  • Name
  • Telephone Number
  • Email Address
  • Cookies
  • Pages Visited

How We Use Data

  1. We store information collected through cookies, log files, and third-party sources to create a profile of your preferences, improving website content for you.
  2. We share collected information with external service providers to facilitate operations such as address verification, credit card processing, fraud screening, and order fulfillment.
  3. We may disclose information to law enforcement agencies as required by law to enforce the legal rights of customers or the Company and comply with local, state, federal, and international laws.
  4. Personal information may be stored and processed in the United Kingdom or any other country where the Company or its affiliates, subsidiaries, or agents maintain facilities. By using our website, you consent to the transfer of your information to these locations.
  5. If you participate in promotions, contests, or sweepstakes, you will need to provide certain personal information. We use this information to notify winners and award prizes. You may also opt-in to receive other communications from us.

Purpose of Data Processing

  1. Analyze trends, screen for fraud, administer the website, track user movements, and gather demographic information about our user base.
  2. Process orders, deliver products, provide customer support, and offer a seamless and personalized shopping experience.
  3. Verify the accuracy of your name, billing address, and shipping address to prevent fraudulent practices. We use your email address to contact you about order status and send purchase confirmations and shipment notifications.
  4. Provide anonymous reporting to internal and external clients.
  5. Conduct internal marketing and demographic research to improve customer service and product offerings.
  6. Build trust with customers and maintain a positive industry reputation.

How Users Can Request Deletion of Their Data

To request the deletion of your data, please contact MONOPOLY GO CITY using the contact information provided on the “Contact Us” page. You can reach us via:

  • Live Chat
  • Email: support@monopolygocity.com

 

Cookies

We use session ID cookies and persistent cookies to interact with your browser. A cookie is a file transferred to your computer’s hard drive to recognize your browser and record preferences. Session ID cookies expire when you close your browser, while persistent cookies remain for a longer period. We use cookies to facilitate website navigation and track visited areas. You can configure your browser to manage cookies, but refusing cookies may limit certain website features and require re-entering information during new sessions.

Some business partners, such as advertisers, also use cookies on our website. We do not have access or control over these cookies, so this Privacy Policy only covers our use of cookies and not those used by advertisers.

Log Files

We automatically collect and store certain information in log files, including IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamps, and clickstream data. This information helps us analyze trends, screen for fraud, administer the website, track user movements, and gather demographic information.

Use of Information Verification, Billing, and Order Status

We collect personal information to verify the accuracy of your name, billing address, and shipping address to prevent fraudulent practices. We use your email address to contact you about order status, send purchase confirmations, and notify you of order shipments.

Service-related Announcements

We may send service-related announcements when necessary, such as maintenance notifications. These communications are not promotional, and you generally cannot opt out. If you do not wish to receive them, you may deactivate your account.

Research

We collect information for research purposes and provide anonymous reports to clients. We use this information for internal marketing and demographic research to improve customer service and product offerings.

Customer Service

We communicate with you to respond to inquiries, provide requested products and services, and manage your account. We will use email, live chat, or phone according to your preferences.

Preferences

We store information collected through cookies, log files, and third-party sources to create a profile of your preferences and improve website content for you.

Information Sharing and Disclosure

We do not sell or rent collected information to third parties but will share it as described below.

Service Providers

We share collected information with external service providers to facilitate operations such as address verification, credit card processing, fraud screening, and order fulfillment.

Compliance with Legal Authorities

We may disclose information to law enforcement agencies as required by law to enforce the legal rights of customers or the Company and comply with local, state, federal, and international laws.

Choice and Opt-Out

If you no longer wish to receive promotional communications from us, you may opt out by following the instructions in each communication or emailing support@monopolygocity.com.

Links to Other Websites

MONOPOLY GO CITY contains external links. If you click on these links and visit external websites, you will not be protected by our Privacy Policy. We recommend reviewing the privacy statements of all third-party websites to understand their data collection, use, and disclosure practices.

Storage and Security of Personal Information

We store collected information on secure computers to prevent unauthorized access, use, or disclosure. We use management protocols, technical safeguards, and physical security controls to protect your information. However, no transmission or electronic storage method is completely secure. We strive to protect your personal information but cannot guarantee its absolute security. If you have security concerns, please email support@monopolygocity.com

Internet Fraud

We have a zero-tolerance policy for Internet fraud or attempts to access or obtain customer information by illegal or covert means. We cooperate with fraud investigation agencies and use various methods to prevent, detect, and intercept fraudulent activity. We aggressively prosecute perpetrators of fraudulent activity to the fullest extent of the law, working with state and local police, the FBI, U.S. and international customs agencies, and Interpol.

International Transfer

Personal information collected by the Company may be stored and processed in the UK or other countries where the Company or its affiliates, subsidiaries, or agents maintain facilities. By using our website, you consent to the transfer of your information to these locations.